Pearl’s mission is to make our global community a better place by giving homeowners the tools to improve their homes’ health, comfort, efficiency, resilience — and value. We are passionate about improving the performance of residential buildings as a way to improve people’s lives and reduce greenhouse gas emissions.

Pearl is a national start-up that certifies high-performing homes: homes with efficient heating and cooling, solar, smart home devices, resilient features and much more. Pearl’s certification drives demand for these improvements by capturing their value for resale and appraisal.

We are looking for a Chief Operating Officer to join our dynamic, supportive team to work remotely from anywhere in the United States. A successful candidate will have previous experience scaling a business through multiple rounds of investor funding, will be motivated and driven by our mission, and will be well versed in SaaS business models.

The Chief Operating Officer will manage Pearl’s day-to-day operations to ensure divisions collaborate efficiently and achieve successful growth. The primary responsibility of the COO will be to operationalize strategic objectives, create the necessary structure to scale the business, and provide the resources needed to do so. The ideal candidate will be results-oriented and data-driven with a successful track record of adapting to variable business environments and needs.

As the Chief Operating Officer, you will:

Collaborate with executive team to make decisions regarding company's business strategy and operations, product and services development, and customer engagement tactics
Oversee specific areas of Pearl’s business such as OKR development and reporting, bringing a thoughtful, supportive approach to create efficiencies and growth
Execute business plan, achieving or exceeding established P&L objectives
Manage People Services and Legal Departments, and Division Vice Presidents
Manage and improve Pearl’s planning process; identify other opportunities for process improvement and develop solutions
Work collaboratively with division and department heads to collect, analyze, and synthesize data, and ensure achievement of quarterly and annual OKRs
Facilitate inter-division coordination on special projects and initiatives
Foster Pearl’s culture, mission, and vision through development of policies

What we’re looking for in a Chief Operating Officer:

Demonstrated experience scaling a startup and facilitating organizational change in a completely distributed, remote work environment
Enthusiasm and passion for Pearl’s mission
Ability to understand the needs of the diverse business functions (marketing, HR, sales, finance) and customer segments of the organization
Strong leadership and relationship building skills - can engage and influence both direct and indirect reports and peers
Commitment to candor, integrity, and accountability as an employee and a leader
Adaptable problem-solving skills with ability to prioritize effectively
Exceptional communication and listening skills with a touch of humility
Experience and comfort working with a wide range of stakeholders ranging from board members to support staff
Flexible, reliable, and collaborative team player
Ability to operate as an effective tactical and strategic thinker
Experience performing COO duties at a company that has scaled successfully, particularly in the SaaS, software, or marketplace industries
Knowledge of the following industries: home contracting, solar, energy efficiency, residential, new construction, real estate
Authorization to legally work in the U.S. (Pearl is unable to sponsor employment visas at this time)

Please note that Pearl requires employees to be fully vaccinated (and boosted if the appropriate time period has passed) for business travel and in-person meetings; occasional travel is anticipated for this position

Why work at Pearl?

We are a dynamic and growing startup where your opinion and contributions will make a big difference to our future
We are a mission-driven company: we love what we do and the impact we are making
Our company culture is supportive, team-based, and fun
We are 100% remote - work where you feel comfortable
We take our corporate values seriously, incorporating them into staff development checkpoints, hiring practices, and team building activities
Pearl is an equal opportunity employer, and candidates from all backgrounds and life experiences are encouraged to apply

Compensation and Benefits:

Market salary based on experience and local conditions, in the range of $240k to $275k
Medical, vision and dental coverage provided for employees and their families, with optional upgrade coverage, where the employee covers only the difference in cost
Flexible spending and dependent care accounts, life insurance, cell phone service, and 401(k) with employer match up to 4%
15 vacation days during the calendar year, plus holidays (including the week between Christmas and New Year’s Day), a floating holiday for your birthday, sick days, and paid parental leave

***RECRUITERS, AGENCIES, AND INTERESTED CANDIDATES - PLEASE resist the temptation to reach out directly to our executive team or staff on LinkedIn or via email. We are hiring for many positions and have a dedicated recruiter who will handle the process. If you have a connection to a current Pearl employee or Board member, allow them to make the referral internally. We appreciate your compliance. Thank you!